To start, connect both your engage and pima accounts to viaSocket. Once connected, you can set up a workflow where an event in engage triggers actions in pima (or vice versa).

Absolutely. You can customize how engage data is recorded in pima. This includes choosing which data fields go into which fields of pima, setting up custom formats, and filtering out unwanted information.

The data sync between engage and pima typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.