Integrations Envoy for Visitors Gorgias
Envoy for Visitors + Gorgias

Connect Envoy for Visitors and Gorgias to Build Intelligent Automations

Choose a Trigger

Envoy for Visitors

When this happens...

Choose an Action

Gorgias

Automatically do this!

Ready to use Envoy for Visitors and Gorgias automations

Explore more automations built by businesses and experts

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Visitor Invited

Visitor Invited

Triggers when a visitor invite is created in Envoy.

New Ticket

New Ticket

Triggers when a new support ticket is created.

Request a new Trigger for Envoy for Visitors

Do thisActions

Action is the task that follows automatically within your Envoy for Visitors integrations.

Create Gorgias ticket

Create Gorgias ticket

Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.

Create customer

Create customer

Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.

Update Customer

Update Customer

Update a customer's name, email, language, timezone, or contact channel using their customer ID.

Delete Customer

Delete Customer

Remove a customer from Gorgias using their customer ID.

Add message to ticket

Add message to ticket

Add a message to the selected Gorgias ticket so it appears in the ticket conversation.

Create User

Create User

Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between Envoy for Visitors and Gorgias?

To start, connect both your Envoy for Visitors and Gorgias accounts to viaSocket. Once connected, you can set up a workflow where an event in Envoy for Visitors triggers actions in Gorgias (or vice versa).

Can we customize how data from Envoy for Visitors is recorded in Gorgias?

Absolutely. You can customize how Envoy for Visitors data is recorded in Gorgias. This includes choosing which data fields go into which fields of Gorgias, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Envoy for Visitors and Gorgias?

The data sync between Envoy for Visitors and Gorgias typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Envoy for Visitors to Gorgias?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Envoy for Visitors and Gorgias?

Yes, you can set conditional logic to control the flow of data between Envoy for Visitors and Gorgias. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Envoy for Visitors

About Envoy for Visitors

Envoy is a leading platform for workplace management, offering solutions for visitor management, room booking, and employee sign-in. It helps businesses streamline their operations and enhance security.

Learn More
Gorgias

About Gorgias

Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.

Learn More