To start, connect both your escala and acquia accounts to viaSocket. Once connected, you can set up a workflow where an event in escala triggers actions in acquia (or vice versa).

Absolutely. You can customize how escala data is recorded in acquia. This includes choosing which data fields go into which fields of acquia, setting up custom formats, and filtering out unwanted information.

The data sync between escala and acquia typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.