Integrationsevaluagentlumapps
evaluagent + lumapps

Connect evaluagent and lumapps to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between evaluagent and lumapps?

To start, connect both your evaluagent and lumapps accounts to viaSocket. Once connected, you can set up a workflow where an event in evaluagent triggers actions in lumapps (or vice versa).

Can we customize how data from evaluagent is recorded in lumapps?

Absolutely. You can customize how evaluagent data is recorded in lumapps. This includes choosing which data fields go into which fields of lumapps, setting up custom formats, and filtering out unwanted information.

How often does the data sync between evaluagent and lumapps?

The data sync between evaluagent and lumapps typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from evaluagent to lumapps?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between evaluagent and lumapps?

Yes, you can set conditional logic to control the flow of data between evaluagent and lumapps. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

evaluagent

About evaluagent

EvaluAgent provides everything you need to evaluate, coach and engage agents. This app allows you to view zendesk tickets that have been evaluated inside evaluation and have instant access to the results

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lumapps

About lumapps

LumApps is a social intranet platform that concentrates everything you need to work in one place. Providing corporate content, business apps, social communities and enterprise tools, wherever you are.

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