
When this happens...
Attendee Check-In Changes
New Registration
Registration Is Updated

Automatically do this!
Create Gorgias ticket
Create customer
Update Customer
Delete Customer
Add message to ticket
Create User
Update User
Delete User
Create team
Update Team
Delete Team
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when attendee check-in changes
Runs when new registration occurs
Runs when registration is updated
Triggers when a new support ticket is created.
Action is the task that follows automatically within your Eventzilla integrations.
Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.
Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Remove a customer from Gorgias using their customer ID.
Add a message to the selected Gorgias ticket so it appears in the ticket conversation.
Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.

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To start, connect both your Eventzilla and Gorgias accounts to viaSocket. Once connected, you can set up a workflow where an event in Eventzilla triggers actions in Gorgias (or vice versa).
Absolutely. You can customize how Eventzilla data is recorded in Gorgias. This includes choosing which data fields go into which fields of Gorgias, setting up custom formats, and filtering out unwanted information.
The data sync between Eventzilla and Gorgias typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Eventzilla and Gorgias. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Eventzilla is a do-it-yourself event ticketing and marketing platform that helps event organizers to sell tickets online, process credit card payments and promote events across social media channels.
Learn MoreGorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn More