Connect Facebook Messenger and Bitrix24 CRM
Integrate Facebook Messenger with Bitrix24 CRM to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Deal Action in Bitrix24 CRM when New Page Message in Facebook Messenger
Deal Search in Bitrix24 when New Page Message in Facebook Messenger
Lead Search in Bitrix24 CRM when New Page Message in Facebook Messenger
Contact Search in Bitrix24 CRM when New Page Message in Facebook Messenger
Quote Search in Bitrix24 CRM when New Page Message in Facebook Messenger
Popular Facebook Messenger + Bitrix24 CRM flows
Start from a real workflow other teams are already running.
Choose a trigger
Facebook Messenger
When this happens...
New Page Message
Choose an action
Bitrix24 CRM
Automatically do this!
Deal Action
Deal Search
Lead Search
Contact Search
Quote Search
Company Search
Smart Process Search
Create Task
Update Task
Create Blogpost
Create Message
Company Action
Contact Action
Create Or Update Lead
Deal Action in Bitrix24 CRM when New Page Message in Facebook Messenger
Use this flowDeal Search in Bitrix24 when New Page Message in Facebook Messenger
Use this flowLead Search in Bitrix24 CRM when New Page Message in Facebook Messenger
Use this flowContact Search in Bitrix24 CRM when New Page Message in Facebook Messenger
Use this flowQuote Search in Bitrix24 CRM when New Page Message in Facebook Messenger
Use this flowCompany Search in Bitrix24 CRM when New Page Message in Facebook Messenger
Use this flowSmart Process Search in Bitrix24 CRM when New Page Message in Facebook Messenger
Use this flowCreate Task in Bitrix24 when New Page Message in Facebook Messenger
Use this flowUpdate Task in Bitrix24 CRM when New Page Message in Facebook Messenger
Use this flowCreate Blogpost in Bitrix24 CRM when New Page Message in Facebook Messenger
Use this flowSupported Triggers & Actions
Everything you can automate between Facebook Messenger and Bitrix24 CRM.
When this happensTriggers
A trigger is an event that starts a workflow.
New Page Message
Runs when new page message
Deal Trigger
Triggers when deal is created, updated, deleted or any other actions perform on deal.
Contact Trigger
Triggers when contact is created, updated, deleted or any other actions perform on contact.
Company Trigger
Triggers when company is created, updated, deleted or any other actions perform on company.
Lead Trigger
Triggers when Lead is created, updated, deleted or any other actions perform on Lead.
Do thisActions
Action is the task that follows automatically within your Facebook Messenger integrations.
Send Message from Page
Sends a message to a user from a page.
Send Receipt Template
The receipt template allows you to send an order confirmation as a structured message.The template may include an order summary, payment details, and shipping information.
Set Messenger Welcome Screen
Dropdown to choose which Messenger Profile property/properties to set (get_started, greeting, or both).
Set Ice Breakers
Ice Breakers provide a way for users to start a conversation with a business with a list of frequently asked questions.
Set Persistent Menu
The Persistent Menu allows you to create and send a menu of the main features of your business.
Set Sender Actions
Set Sender Actions, display your actions in a conversation to let message recipients know that you have seen and are processing their message.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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From idea to automation.
AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Facebook Messenger
Facebook Messenger is a popular communication platform that allows users to send messages, make voice and video calls, and share multimedia content with friends and family. It is integrated with Facebook, providing seamless connectivity and interaction with your social network.
Learn moreSimilar apps
About Bitrix24 CRM
Bitrix24 is a comprehensive business management platform that offers a suite of tools for CRM, project management, team collaboration, and communication. It is designed to streamline business processes and enhance productivity by providing features such as task management, document sharing, and customer relationship management in a single platform.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Facebook Messenger and Bitrix24 CRM accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Facebook Messenger and Bitrix24 CRM as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Bitrix24 CRM. No coding required.
Yes. You can set up a workflow where Facebook Messenger triggers actions in Bitrix24 CRM, and a separate workflow where Bitrix24 CRM triggers actions in Facebook Messenger. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Facebook Messenger and Bitrix24 CRM. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Facebook Messenger and Bitrix24 CRM integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
