Connect Facebook Messenger and Commerce Layer
Integrate Facebook Messenger with Commerce Layer to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Find Price Lists in Commerce Layer when New Page Message in Facebook Messenger
Create Customer Group in Commerce Layer when New Page Message in Facebook Messenger
Create Customer in Commerce Layer when New Page Message in Facebook Messenger
Delete Customer in Commerce Layer when New Page Message in Facebook Messenger
Update Customer Group in Commerce Layer when New Page Message in Facebook Messenger
Popular Facebook Messenger + Commerce Layer flows
Start from a real workflow other teams are already running.
Choose a trigger
Facebook Messenger
When this happens...
New Page Message
Choose an action
Commerce Layer
Automatically do this!
Find Price Lists
Create Customer Group
Create Customer
Delete Customer
Update Customer Group
Create Price List
Create Shipping Category
Create SKU
Update Customer
Create Price
Create Stock Location
Create Address
Create Stock Item
Create Gift Card Recipient
Create Attachment
Create Merchant
Update Merchant
Update a Price List
Update a Stock Item
Update Address
Update Stock Location
Find Customer By Email
Find SKUs
Find Shipping Categories
Find Tags
Find Customers
Find Addresses
Find Merchants
Find Stock Locations
List Customer Groups
List SKUs
List Orders
Find Price Lists in Commerce Layer when New Page Message in Facebook Messenger
Use this flowCreate Customer Group in Commerce Layer when New Page Message in Facebook Messenger
Use this flowCreate Customer in Commerce Layer when New Page Message in Facebook Messenger
Use this flowDelete Customer in Commerce Layer when New Page Message in Facebook Messenger
Use this flowUpdate Customer Group in Commerce Layer when New Page Message in Facebook Messenger
Use this flowCreate Price List in Commerce Layer when New Page Message in Facebook Messenger
Use this flowCreate Shipping Category in Commerce Layer when New Page Message in Facebook Messenger
Use this flowCreate SKU in Commerce Layer when New Page Message in Facebook Messenger
Use this flowUpdate Customer in Commerce Layer when New Page Message in Facebook Messenger
Use this flowCreate Price in Commerce Layer when New Page Message in Facebook Messenger
Use this flowSupported Triggers & Actions
Everything you can automate between Facebook Messenger and Commerce Layer.
When this happensTriggers
A trigger is an event that starts a workflow.
New Page Message
Runs when new page message
When a new gift card is created
Runs the workflow automatically when a new gift card is created.
When a new customer is created
Runs the workflow automatically whenever a new customer is created in Commerce Layer.
When a customer is deleted
Runs the workflow automatically whenever a customer is deleted.
When a customer is tagged
Runs the workflow automatically whenever one or more tags are added to a customer.
When a new price is created
Runs the workflow automatically whenever a new price is created.
Do thisActions
Action is the task that follows automatically within your Facebook Messenger integrations.
Send Message from Page
Sends a message to a user from a page.
Send Receipt Template
The receipt template allows you to send an order confirmation as a structured message.The template may include an order summary, payment details, and shipping information.
Set Messenger Welcome Screen
Dropdown to choose which Messenger Profile property/properties to set (get_started, greeting, or both).
Set Ice Breakers
Ice Breakers provide a way for users to start a conversation with a business with a list of frequently asked questions.
Set Persistent Menu
The Persistent Menu allows you to create and send a menu of the main features of your business.
Set Sender Actions
Set Sender Actions, display your actions in a conversation to let message recipients know that you have seen and are processing their message.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Facebook Messenger
Facebook Messenger is a popular communication platform that allows users to send messages, make voice and video calls, and share multimedia content with friends and family. It is integrated with Facebook, providing seamless connectivity and interaction with your social network.
Learn moreSimilar apps
About Commerce Layer
Commerce Layer is a fast, flexible, and highly secure REST API, designed to empower you to create innovative and scalable eCommerce solutions with ease. Ask ChatGPT
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Facebook Messenger and Commerce Layer accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Facebook Messenger and Commerce Layer as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Commerce Layer. No coding required.
Yes. You can set up a workflow where Facebook Messenger triggers actions in Commerce Layer, and a separate workflow where Commerce Layer triggers actions in Facebook Messenger. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Facebook Messenger and Commerce Layer. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Facebook Messenger and Commerce Layer integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
