Integrations Facebook Messenger Kommo
Facebook Messenger + Kommo
Full list

Supported Triggers & Actions

Everything you can automate between Facebook Messenger and Kommo.

When this happensTriggers

A trigger is an event that starts a workflow.

New Page Message

New Page Message

Runs when new page message

New Company

New Company

Triggers when a new company is created.

New Contact

New Contact

Triggers when a new contact is created.

Task Updated

Task Updated

Triggers when task is updated.

Lead Responsible User Changed

Lead Responsible User Changed

Triggers when a Lead's responsible user is changed in your Kommo account.

Company Updated

Company Updated

Triggers when company is updated.

Do thisActions

Action is the task that follows automatically within your Facebook Messenger integrations.

Send Message from Page

Send Message from Page

Sends a message to a user from a page.

Send Receipt Template

Send Receipt Template

The receipt template allows you to send an order confirmation as a structured message.The template may include an order summary, payment details, and shipping information.

Set Messenger Welcome Screen

Set Messenger Welcome Screen

Dropdown to choose which Messenger Profile property/properties to set (get_started, greeting, or both).

Set Ice Breakers

Set Ice Breakers

Ice Breakers provide a way for users to start a conversation with a business with a list of frequently asked questions.

Set Persistent Menu

Set Persistent Menu

The Persistent Menu allows you to create and send a menu of the main features of your business.

Set Sender Actions

Set Sender Actions

Set Sender Actions, display your actions in a conversation to let message recipients know that you have seen and are processing their message.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

Trusted by Thousands. Recognized by the Best.

Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.

Workflow: Auto Close Inactive viaSocket Connections
YOU
AI Workflow Builder

From idea to automation.
AI will build it for you

Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

No coding required|Review before publishing|Works with 2,000+ apps
Create with AI
Watch & learn

Learn to build automation

Step-by-step video tutorials to help you connect apps, automate workflows, and save time.

View all tutorials
Video 1

Learn how to automate Facebook Messenger and Kommo workflows.

Need help building your workflow?

Get help instantly from AI or reach out to our support team.

viaSocket Support

We're here to help

Online
Support agent
What can I help you with?
How can I set trigger?
10:30 AM ✓

Instant answers

AI assistant available 24/7

Expert support

Connect with our specialists

Trusted & secure

Your data is safe with us

Start automating Facebook Messenger and Kommo free

No credit card required. Set up your first workflow in minutes.

Integrations Facebook Messenger
Facebook Messenger + Kommo
Facebook Messenger logo

About Facebook Messenger

Facebook Messenger is a popular communication platform that allows users to send messages, make voice and video calls, and share multimedia content with friends and family. It is integrated with Facebook, providing seamless connectivity and interaction with your social network.

Learn more
Integrations Kommo
Kommo + Facebook Messenger
Kommo logo

About Kommo

Kommo is a messaging-powered CRM that helps you engage with your customers on a whole new level. It's a versatile, cloud-based sales automation tool that enables you to manage leads and monitor your sales pipeline in only a few clicks.

Learn more

Frequently Asked Questions

How do I connect Facebook Messenger and Kommo?

Sign up for a free viaSocket account, then authorize both your Facebook Messenger and Kommo accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Facebook Messenger and Kommo as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Facebook Messenger to Kommo?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Kommo. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Facebook Messenger triggers actions in Kommo, and a separate workflow where Kommo triggers actions in Facebook Messenger. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Facebook Messenger and Kommo. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Facebook Messenger and Kommo integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.