IntegrationsFacebook MessengerMoxie
Facebook Messenger + Moxie

Connect Facebook Messenger and Moxie to Build Intelligent Automations

Choose a Trigger

Facebook Messenger

When this happens...

Choose an Action

Moxie

Automatically do this!

Use the Built-in Integrations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Message Sent to Page

New Message Sent to Page

Triggered when a new message is received from a user on Facebook Messenger sent from page.

Request a new Trigger for Facebook Messenger

Do thisActions

Action is the task that follows automatically within your Facebook Messenger integrations.

Send Message from Page

Send Message from Page

Sends a message to a user from a page.

Send Receipt Template

Send Receipt Template

The receipt template allows you to send an order confirmation as a structured message.The template may include an order summary, payment details, and shipping information.

Set Messenger Welcome Screen

Set Messenger Welcome Screen

Dropdown to choose which Messenger Profile property/properties to set (get_started, greeting, or both).

Set Ice Breakers

Set Ice Breakers

Ice Breakers provide a way for users to start a conversation with a business with a list of frequently asked questions.

Set Persistent Menu

Set Persistent Menu

The Persistent Menu allows you to create and send a menu of the main features of your business.

Set Sender Actions

Set Sender Actions

Set Sender Actions, display your actions in a conversation to let message recipients know that you have seen and are processing their message.

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Frequently Asked Questions

How do I start an integration between Facebook Messenger and Moxie?

To start, connect both your Facebook Messenger and Moxie accounts to viaSocket. Once connected, you can set up a workflow where an event in Facebook Messenger triggers actions in Moxie (or vice versa).

Can we customize how data from Facebook Messenger is recorded in Moxie?

Absolutely. You can customize how Facebook Messenger data is recorded in Moxie. This includes choosing which data fields go into which fields of Moxie, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Facebook Messenger and Moxie?

The data sync between Facebook Messenger and Moxie typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Facebook Messenger to Moxie?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Facebook Messenger and Moxie?

Yes, you can set conditional logic to control the flow of data between Facebook Messenger and Moxie. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Facebook Messenger

About Facebook Messenger

Facebook Messenger is a popular communication platform that allows users to send messages, make voice and video calls, and share multimedia content with friends and family. It is integrated with Facebook, providing seamless connectivity and interaction with your social network.

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Moxie

About Moxie

Moxie is a platform designed to enhance team collaboration and productivity by providing tools for effective communication and project management. It offers features such as task management, team chat, and file sharing to streamline workflows and improve team efficiency.

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