Integrate Facebook Messenger with Shiprocket to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create an Order in Shiprocket when New Page Message in Facebook Messenger
Create a Product in Shiprocket when New Page Message in Facebook Messenger
Create a Pickup Location in Shiprocket when New Page Message in Facebook Messenger
Generate Invoice using Shiprocket when New Page Message in Facebook Messenger
Search Order in Shiprocket when New Page Message in Facebook Messenger
Start from a real workflow other teams are already running.
Facebook Messenger
When this happens...
New Page Message
Shiprocket
Automatically do this!
Create an Order
Create a Product
Create a Pickup Location
Generate Invoice
Search Order
Cancel Order
Change/Update Pickup Location
Update Customer Delivery Address
Generate AWB for Shipment
Search Courier
Search Shipment Detail
Search Country Code
Search Product Detail by Name
Search Integrated channels
Search PickUp Locations
Create an Order in Shiprocket when New Page Message in Facebook Messenger
Use this flowCreate a Product in Shiprocket when New Page Message in Facebook Messenger
Use this flowCreate a Pickup Location in Shiprocket when New Page Message in Facebook Messenger
Use this flowGenerate Invoice using Shiprocket when New Page Message in Facebook Messenger
Use this flowSearch Order in Shiprocket when New Page Message in Facebook Messenger
Use this flowCancel Order on Shiprocket when New Page Message in Facebook Messenger
Use this flowChange/Update Pickup Location in Shiprocket when New Page Message in Facebook Messenger
Use this flowUpdate Customer Delivery Address in Shiprocket when New Page Message in Facebook Messenger
Use this flowGenerate AWB for Shipment using Shiprocket when New Page Message in Facebook Messenger
Use this flowSearch Courier in Shiprocket when New Page Message in Facebook Messenger
Use this flowEverything you can automate between Facebook Messenger and Shiprocket.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new page message
Action is the task that follows automatically within your Facebook Messenger integrations.
Sends a message to a user from a page.
The receipt template allows you to send an order confirmation as a structured message.The template may include an order summary, payment details, and shipping information.
Dropdown to choose which Messenger Profile property/properties to set (get_started, greeting, or both).
Ice Breakers provide a way for users to start a conversation with a business with a list of frequently asked questions.
The Persistent Menu allows you to create and send a menu of the main features of your business.
Set Sender Actions, display your actions in a conversation to let message recipients know that you have seen and are processing their message.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Facebook Messenger is a popular communication platform that allows users to send messages, make voice and video calls, and share multimedia content with friends and family. It is integrated with Facebook, providing seamless connectivity and interaction with your social network.
Learn moreShiprocket is a leading eCommerce logistics and shipping solution in India, designed to streamline the shipping process for online retailers. It offers a comprehensive platform that integrates with various eCommerce platforms, providing features like automated shipping, real-time tracking, and multiple courier options to enhance the delivery experience for businesses and their customers.
Learn moreSign up for a free viaSocket account, then authorize both your Facebook Messenger and Shiprocket accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Facebook Messenger and Shiprocket as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Shiprocket. No coding required.
Yes. You can set up a workflow where Facebook Messenger triggers actions in Shiprocket, and a separate workflow where Shiprocket triggers actions in Facebook Messenger. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Facebook Messenger and Shiprocket. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Facebook Messenger and Shiprocket integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.