
When this happens...
New Message from Page

Automatically do this!
Create Order
Create Product
Create Product Variant
Upload Product Image
Update Product
Get Shop Details
List Store Orders
Create Customer
Delete Order
Delete Product
Update Customer
Delete Customer
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a user sends a new message to your Facebook Page on Messenger.
Runs when new Product is created
Runs when New Order Is Created
Runs when product is updated
Runs when new customer created
Action is the task that follows automatically within your Facebook Messenger integrations.
Sends a message to a user from a page.
The receipt template allows you to send an order confirmation as a structured message.The template may include an order summary, payment details, and shipping information.
Dropdown to choose which Messenger Profile property/properties to set (get_started, greeting, or both).
Ice Breakers provide a way for users to start a conversation with a business with a list of frequently asked questions.
The Persistent Menu allows you to create and send a menu of the main features of your business.
Set Sender Actions, display your actions in a conversation to let message recipients know that you have seen and are processing their message.

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To start, connect both your Facebook Messenger and ShopBase accounts to viaSocket. Once connected, you can set up a workflow where an event in Facebook Messenger triggers actions in ShopBase (or vice versa).
Absolutely. You can customize how Facebook Messenger data is recorded in ShopBase. This includes choosing which data fields go into which fields of ShopBase, setting up custom formats, and filtering out unwanted information.
The data sync between Facebook Messenger and ShopBase typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Facebook Messenger and ShopBase. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Facebook Messenger is a popular communication platform that allows users to send messages, make voice and video calls, and share multimedia content with friends and family. It is integrated with Facebook, providing seamless connectivity and interaction with your social network.
Learn MoreShopBase is a comprehensive eCommerce platform designed to help businesses create and manage online stores with ease. It offers a range of tools for product management, order processing, and customer engagement, making it ideal for entrepreneurs and small to medium-sized businesses looking to establish a strong online presence.
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