Connect Facebook Messenger and Shopify
Integrate Facebook Messenger with Shopify to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Customer in Shopify when New Page Message in Facebook Messenger
Find Customers in Shopify when New Page Message in Facebook Messenger
Create Product in Shopify when New Page Message in Facebook Messenger
Update Customer in Shopify when New Page Message in Facebook Messenger
Update Order in Shopify when New Page Message in Facebook Messenger
Popular Facebook Messenger + Shopify flows
Start from a real workflow other teams are already running.
Choose a trigger
Facebook Messenger
When this happens...
New Page Message
Choose an action
Shopify
Automatically do this!
Create Customer
Find Customers
Create Order
Create Product
Update Customer
Update Order
Create Fulfillment
Find Orders
Find Products
Get Order Status
Create Draft Order
Add Discount Code to Draft Order
Remove Discount Code
Get all Discount Coupon Codes
Add Tag to an Order
Cancel Order
Update Product
Adjust Inventory Quantity
Create Blog Article
Delete Product
List Markets and Currencies
Create Navigation Menu
Find Blogs
Find Draft Orders
Create Customer in Shopify when New Page Message in Facebook Messenger
Use this flowFind Customers in Shopify when New Page Message in Facebook Messenger
Use this flowCreate Product in Shopify when New Page Message in Facebook Messenger
Use this flowUpdate Customer in Shopify when New Page Message in Facebook Messenger
Use this flowUpdate Order in Shopify when New Page Message in Facebook Messenger
Use this flowCreate Fulfillment in Shopify when New Page Message in Facebook Messenger
Use this flowFind Products in Shopify when New Page Message in Facebook Messenger
Use this flowGet Order Status from Shopify when New Page Message in Facebook Messenger
Use this flowCreate Draft Order in Shopify when New Page Message in Facebook Messenger
Use this flowAdd Discount Code to Draft Order in Shopify when New Page Message in Facebook Messenger
Use this flowSupported Triggers & Actions
Everything you can automate between Facebook Messenger and Shopify.
When this happensTriggers
A trigger is an event that starts a workflow.
New Page Message
Runs when new page message
New Customer
Triggers when a new customer is created to Shopify account
New Order
Triggers when a new order is created.
New Product
Triggers when a new product is created to Shopify account.
Order Deleted
Triggers when a order is deleted in Shopify account.
Order Cancelled
Triggers when a order is cancelled in Shopify account.
Do thisActions
Action is the task that follows automatically within your Facebook Messenger integrations.
Send Message from Page
Sends a message to a user from a page.
Send Receipt Template
The receipt template allows you to send an order confirmation as a structured message.The template may include an order summary, payment details, and shipping information.
Set Messenger Welcome Screen
Dropdown to choose which Messenger Profile property/properties to set (get_started, greeting, or both).
Set Ice Breakers
Ice Breakers provide a way for users to start a conversation with a business with a list of frequently asked questions.
Set Persistent Menu
The Persistent Menu allows you to create and send a menu of the main features of your business.
Set Sender Actions
Set Sender Actions, display your actions in a conversation to let message recipients know that you have seen and are processing their message.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Learn to build automation
Step-by-step video tutorials to help you connect apps, automate workflows, and save time.
Learn how to automate Facebook Messenger and Shopify workflows.
Learn how to automate Facebook Messenger and Shopify workflows.
Learn how to automate Facebook Messenger and Shopify workflows.
Learn how to automate Facebook Messenger and Shopify workflows.
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About Facebook Messenger
Facebook Messenger is a popular communication platform that allows users to send messages, make voice and video calls, and share multimedia content with friends and family. It is integrated with Facebook, providing seamless connectivity and interaction with your social network.
Learn moreSimilar apps
About Shopify
Shopify is a leading e-commerce platform that allows anyone to set up an online store and sell their products. Merchants can also sell their products in person with Shopify POS.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Facebook Messenger and Shopify accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Facebook Messenger and Shopify as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Shopify. No coding required.
Yes. You can set up a workflow where Facebook Messenger triggers actions in Shopify, and a separate workflow where Shopify triggers actions in Facebook Messenger. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Facebook Messenger and Shopify. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Facebook Messenger and Shopify integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
