Integrate Facebook Messenger with Smartsheet to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Add Attachment to Row in Smartsheet when New Page Message in Facebook Messenger
Add Discussion to Row in Smartsheet when New Page Message in Facebook Messenger
Send Row to Smartsheet when New Page Message in Facebook Messenger
Send Message from Page via Facebook Messenger when Updated Row in Smartsheet
Send Receipt Template in Facebook_messenger when Updated Row in Smartsheet
Start from a real workflow other teams are already running.
Facebook Messenger
When this happens...
New Page Message
Smartsheet
Automatically do this!
Add Attachment to Row
Copy Row
Move Row
Add Discussion to Row
Create Workspace
Send Row
Send Sheet
Find sheet Row
Add Attachment to Row in Smartsheet when New Page Message in Facebook Messenger
Use this flowAdd Discussion to Row in Smartsheet when New Page Message in Facebook Messenger
Use this flowSend Row to Smartsheet when New Page Message in Facebook Messenger
Use this flowSend Message from Page via Facebook Messenger when Updated Row in Smartsheet
Use this flowSend Receipt Template in Facebook_messenger when Updated Row in Smartsheet
Use this flowSet Messenger Welcome Screen in Facebook Messenger when Updated Row in Smartsheet
Use this flowSet Ice Breakers in Facebook Messenger when Updated Row in Smartsheet
Use this flowSet Persistent Menu in Facebook Messenger when Updated Row in Smartsheet
Use this flowSet Sender Actions in Facebook Messenger when Updated Row in Smartsheet
Use this flowSend Generic Template via Facebook Messenger when Updated Row in Smartsheet
Use this flowEverything you can automate between Facebook Messenger and Smartsheet.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new page message
Triggers when a new row is added to a sheet.
Triggers when a row is updated in a sheet.
Triggers when a new attachment is added to a row.
Action is the task that follows automatically within your Facebook Messenger integrations.
Sends a message to a user from a page.
The receipt template allows you to send an order confirmation as a structured message.The template may include an order summary, payment details, and shipping information.
Dropdown to choose which Messenger Profile property/properties to set (get_started, greeting, or both).
Ice Breakers provide a way for users to start a conversation with a business with a list of frequently asked questions.
The Persistent Menu allows you to create and send a menu of the main features of your business.
Set Sender Actions, display your actions in a conversation to let message recipients know that you have seen and are processing their message.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.

Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

Learn how viaSocket automates Smartsheet by connecting forms, CRMs, spreadsheets, and apps with real-time alerts and webhooks to streamline data flows.

Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.
viaSocket Support
We're here to help
Instant answers
AI assistant available 24/7
Expert support
Connect with our specialists
Trusted & secure
Your data is safe with us
No credit card required. Set up your first workflow in minutes.
Facebook Messenger is a popular communication platform that allows users to send messages, make voice and video calls, and share multimedia content with friends and family. It is integrated with Facebook, providing seamless connectivity and interaction with your social network.
Learn moreSmartsheet is a powerful work management and automation platform that enables teams to plan, track, automate, and report on work. It provides a flexible and intuitive interface for managing projects, tasks, and workflows, making it easier for teams to collaborate and achieve their goals.
Learn moreSign up for a free viaSocket account, then authorize both your Facebook Messenger and Smartsheet accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Facebook Messenger and Smartsheet as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Smartsheet. No coding required.
Yes. You can set up a workflow where Facebook Messenger triggers actions in Smartsheet, and a separate workflow where Smartsheet triggers actions in Facebook Messenger. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Facebook Messenger and Smartsheet. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Facebook Messenger and Smartsheet integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.