Integrations Facebook Messenger Thoughtly
Facebook Messenger + Thoughtly

Connect Facebook Messenger and Thoughtly to Build Intelligent Automations

Choose a Trigger

Facebook Messenger

When this happens...

Choose an Action

Thoughtly

Automatically do this!

Ready to use Facebook Messenger and Thoughtly automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Message from Page

New Message from Page

Runs when a user sends a new message to your Facebook Page on Messenger.

Request a new Trigger for Facebook Messenger

Do thisActions

Action is the task that follows automatically within your Facebook Messenger integrations.

Send Message from Page

Send Message from Page

Sends a message to a user from a page.

Send Receipt Template

Send Receipt Template

The receipt template allows you to send an order confirmation as a structured message.The template may include an order summary, payment details, and shipping information.

Set Messenger Welcome Screen

Set Messenger Welcome Screen

Dropdown to choose which Messenger Profile property/properties to set (get_started, greeting, or both).

Set Ice Breakers

Set Ice Breakers

Ice Breakers provide a way for users to start a conversation with a business with a list of frequently asked questions.

Set Persistent Menu

Set Persistent Menu

The Persistent Menu allows you to create and send a menu of the main features of your business.

Set Sender Actions

Set Sender Actions

Set Sender Actions, display your actions in a conversation to let message recipients know that you have seen and are processing their message.

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Frequently Asked Questions

How do I start an integration between Facebook Messenger and Thoughtly?

To start, connect both your Facebook Messenger and Thoughtly accounts to viaSocket. Once connected, you can set up a workflow where an event in Facebook Messenger triggers actions in Thoughtly (or vice versa).

Can we customize how data from Facebook Messenger is recorded in Thoughtly?

Absolutely. You can customize how Facebook Messenger data is recorded in Thoughtly. This includes choosing which data fields go into which fields of Thoughtly, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Facebook Messenger and Thoughtly?

The data sync between Facebook Messenger and Thoughtly typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Facebook Messenger to Thoughtly?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Facebook Messenger and Thoughtly?

Yes, you can set conditional logic to control the flow of data between Facebook Messenger and Thoughtly. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Facebook Messenger

About Facebook Messenger

Facebook Messenger is a popular communication platform that allows users to send messages, make voice and video calls, and share multimedia content with friends and family. It is integrated with Facebook, providing seamless connectivity and interaction with your social network.

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Thoughtly

About Thoughtly

Thoughtly automates your sales, support, and everything in between. Full-time human-like agents at your service, every hour of every day.

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