To start, connect both your faqbot and hoist accounts to viaSocket. Once connected, you can set up a workflow where an event in faqbot triggers actions in hoist (or vice versa).

Absolutely. You can customize how faqbot data is recorded in hoist. This includes choosing which data fields go into which fields of hoist, setting up custom formats, and filtering out unwanted information.

The data sync between faqbot and hoist typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.