To start, connect both your faqbot and kwala accounts to viaSocket. Once connected, you can set up a workflow where an event in faqbot triggers actions in kwala (or vice versa).

Absolutely. You can customize how faqbot data is recorded in kwala. This includes choosing which data fields go into which fields of kwala, setting up custom formats, and filtering out unwanted information.

The data sync between faqbot and kwala typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.