Connect FastSpring and Deskpro to Build Intelligent Automations

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FastSpring

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

Request a new Trigger for FastSpring

Do thisActions

Action is the task that follows automatically within your FastSpring integrations.

Create an Account

Create an Account

Creates a new account object.

Search Account By Email

Search Account By Email

Searches for an account by email.

Get Product By path

Get Product By path

Retrieves the details of an existing product with the given product_path.

Create Brand

Create Brand

Create a Breand in Deskpro

Create Ticket

Create Ticket

Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.

Create Organization

Create Organization

Create a new organization in Deskpro, optionally setting parent org, labels, summary, picture, phone number, and primary contact.

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Frequently Asked Questions

How do I start an integration between FastSpring and Deskpro?

To start, connect both your FastSpring and Deskpro accounts to viaSocket. Once connected, you can set up a workflow where an event in FastSpring triggers actions in Deskpro (or vice versa).

Can we customize how data from FastSpring is recorded in Deskpro?

Absolutely. You can customize how FastSpring data is recorded in Deskpro. This includes choosing which data fields go into which fields of Deskpro, setting up custom formats, and filtering out unwanted information.

How often does the data sync between FastSpring and Deskpro?

The data sync between FastSpring and Deskpro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from FastSpring to Deskpro?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between FastSpring and Deskpro?

Yes, you can set conditional logic to control the flow of data between FastSpring and Deskpro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

FastSpring

About FastSpring

FastSpring is a comprehensive eCommerce platform designed to help businesses sell software, digital products, and services online. It offers a range of features including global payment processing, subscription management, and localized purchasing experiences to enhance customer satisfaction and streamline sales operations.

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Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

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