viaSocket

Connect Feathery and Gorgias to Build Intelligent Automations

Choose a Trigger

Feathery

When this happens...

Choose an Action

Gorgias

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Data Received

Data Received

Triggers when the end user submits any data through your form.

New Ticket

New Ticket

Triggers when a new support ticket is created.

Request a new Trigger for Feathery

Do thisActions

Action is the task that follows automatically within your Feathery integrations.

Retrieve Account Information

Retrieve Account Information

Retrieve your Account Information

Create Gorgias ticket

Create Gorgias ticket

Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.

Create customer

Create customer

Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.

Update Customer

Update Customer

Update a customer's name, email, language, timezone, or contact channel using their customer ID.

Delete Customer

Delete Customer

Remove a customer from Gorgias using their customer ID.

Add message to ticket

Add message to ticket

Add a message to the selected Gorgias ticket so it appears in the ticket conversation.

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Frequently Asked Questions

How do I start an integration between Feathery and Gorgias?

To start, connect both your Feathery and Gorgias accounts to viaSocket. Once connected, you can set up a workflow where an event in Feathery triggers actions in Gorgias (or vice versa).

Can we customize how data from Feathery is recorded in Gorgias?

Absolutely. You can customize how Feathery data is recorded in Gorgias. This includes choosing which data fields go into which fields of Gorgias, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Feathery and Gorgias?

The data sync between Feathery and Gorgias typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Feathery to Gorgias?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Feathery and Gorgias?

Yes, you can set conditional logic to control the flow of data between Feathery and Gorgias. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Feathery

About Feathery

Feathery is your go-to platform for lightweight, efficient web solutions. Specializing in seamless, user-friendly interfaces and high-performance applications, Feathery ensures your digital presence is both elegant and powerful.

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Gorgias

About Gorgias

Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.

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