Connect Featurebase and c2a to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between Featurebase and c2a?

To start, connect both your Featurebase and c2a accounts to viaSocket. Once connected, you can set up a workflow where an event in Featurebase triggers actions in c2a (or vice versa).

Can we customize how data from Featurebase is recorded in c2a?

Absolutely. You can customize how Featurebase data is recorded in c2a. This includes choosing which data fields go into which fields of c2a, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Featurebase and c2a?

The data sync between Featurebase and c2a typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Featurebase to c2a?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Featurebase and c2a?

Yes, you can set conditional logic to control the flow of data between Featurebase and c2a. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Featurebase

About Featurebase

Featurebase is a feedback management tool that helps you prioritize user feedback and make correct product decisions.

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c2a

About c2a

The c2a system was created for Contact Center offices to support, automate calls and other communication channels.

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