IntegrationsFeaturebaseRespond.io
Featurebase + Respond.io

Connect Featurebase and Respond.io to Build Intelligent Automations

Choose a Trigger

Featurebase

When this happens...

Choose an Action

Respond.io

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Post

New Post

Triggers when a new post is created on your feedback board.

New Contact

New Contact

Triggers when new contact created.

Request a new Trigger for Featurebase

Do thisActions

Action is the task that follows automatically within your Featurebase integrations.

Create Post

Create Post

Create a post in feature base

Change Post Status

Change Post Status

Changes a posts status.

Upvote Post

Upvote Post

Adds an upvoter to a post.

Assign/Unassign Conversation

Assign/Unassign Conversation

Updates the assignee of a specific contact. You can unassign the contact by leaving the assignee value empty.

List All Users

List All Users

Retrieves the list of all users

List All Contacts

List All Contacts

List all available contacts. You can use filters in the request body to limit the results to only records with matching contact field values.

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Frequently Asked Questions

How do I start an integration between Featurebase and Respond.io?

To start, connect both your Featurebase and Respond.io accounts to viaSocket. Once connected, you can set up a workflow where an event in Featurebase triggers actions in Respond.io (or vice versa).

Can we customize how data from Featurebase is recorded in Respond.io?

Absolutely. You can customize how Featurebase data is recorded in Respond.io. This includes choosing which data fields go into which fields of Respond.io, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Featurebase and Respond.io?

The data sync between Featurebase and Respond.io typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Featurebase to Respond.io?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Featurebase and Respond.io?

Yes, you can set conditional logic to control the flow of data between Featurebase and Respond.io. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Featurebase

About Featurebase

Featurebase is a feedback management tool that helps you prioritize user feedback and make correct product decisions.

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Respond.io

About Respond.io

respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.

Learn More