Connect Featurebase and trackdesk to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between Featurebase and trackdesk?

To start, connect both your Featurebase and trackdesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Featurebase triggers actions in trackdesk (or vice versa).

Can we customize how data from Featurebase is recorded in trackdesk?

Absolutely. You can customize how Featurebase data is recorded in trackdesk. This includes choosing which data fields go into which fields of trackdesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Featurebase and trackdesk?

The data sync between Featurebase and trackdesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Featurebase to trackdesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Featurebase and trackdesk?

Yes, you can set conditional logic to control the flow of data between Featurebase and trackdesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.