Integrate Figma with Gorgias to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Gorgias ticket in Gorgias when New Comment Is Created in Figma
Create customer in Gorgias when New Comment Is Created in Figma
Update Customer in Gorgias when New Comment Is Created in Figma
Delete Customer in Gorgias when New Comment Is Created in Figma
Add message to ticket in Gorgias ticket when New Comment Is Created in Figma
Start from a real workflow other teams are already running.
Figma
When this happens...
New Comment Is Created
Gorgias
Automatically do this!
Create Gorgias ticket
Create customer
Update Customer
Delete Customer
Add message to ticket
Create User
Update User
Delete User
Create team
Update Team
Delete Team
Create Gorgias ticket in Gorgias when New Comment Is Created in Figma
Use this flowCreate customer in Gorgias when New Comment Is Created in Figma
Use this flowUpdate Customer in Gorgias when New Comment Is Created in Figma
Use this flowDelete Customer in Gorgias when New Comment Is Created in Figma
Use this flowAdd message to ticket in Gorgias ticket when New Comment Is Created in Figma
Use this flowCreate User in Gorgias when New Comment Is Created in Figma
Use this flowUpdate User in Gorgias when New Comment Is Created in Figma
Use this flowDelete User in Gorgias when New Comment Is Created in Figma
Use this flowCreate team in Gorgias when New Comment Is Created in Figma
Use this flowUpdate Team in Gorgias when New Comment Is Created in Figma
Use this flowEverything you can automate between Figma and Gorgias.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new comment is created
Triggers when a new support ticket is created.
Action is the task that follows automatically within your Figma integrations.
Add a comment to a Figma file at a specific position or reply to an existing comment.
Add an emoji reaction to a file comment.
Remove an emoji reaction from a comment.
Remove a specific comment from a Figma file.
Attach a developer resource (link, doc, or code reference) to a specific frame or component in a Figma file.
Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.

Five practical automation hacks to cut repetitive tasks and boost productivity using viaSocket, covering lead generation, onboarding, accounting, support, and HR.

Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.

Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
viaSocket Support
We're here to help
Instant answers
AI assistant available 24/7
Expert support
Connect with our specialists
Trusted & secure
Your data is safe with us
No credit card required. Set up your first workflow in minutes.
Figma is a collaborative interface design tool that allows teams to create, prototype, and share designs seamlessly. It is widely used by designers and developers to work together in real-time, making the design process more efficient and effective.
Learn moreGorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn moreSign up for a free viaSocket account, then authorize both your Figma and Gorgias accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Figma and Gorgias as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Gorgias. No coding required.
Yes. You can set up a workflow where Figma triggers actions in Gorgias, and a separate workflow where Gorgias triggers actions in Figma. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Figma and Gorgias. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Figma and Gorgias integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.