To start, connect both your firetext and gong accounts to viaSocket. Once connected, you can set up a workflow where an event in firetext triggers actions in gong (or vice versa).

Absolutely. You can customize how firetext data is recorded in gong. This includes choosing which data fields go into which fields of gong, setting up custom formats, and filtering out unwanted information.

The data sync between firetext and gong typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.