To start, connect both your fogbugz and pendo accounts to viaSocket. Once connected, you can set up a workflow where an event in fogbugz triggers actions in pendo (or vice versa).

Absolutely. You can customize how fogbugz data is recorded in pendo. This includes choosing which data fields go into which fields of pendo, setting up custom formats, and filtering out unwanted information.

The data sync between fogbugz and pendo typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.