To start, connect both your freshcaller and MasterIN accounts to viaSocket. Once connected, you can set up a workflow where an event in freshcaller triggers actions in MasterIN (or vice versa).

Absolutely. You can customize how freshcaller data is recorded in MasterIN. This includes choosing which data fields go into which fields of MasterIN, setting up custom formats, and filtering out unwanted information.

The data sync between freshcaller and MasterIN typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.