To start, connect both your freshcaller and mpservices accounts to viaSocket. Once connected, you can set up a workflow where an event in freshcaller triggers actions in mpservices (or vice versa).

Absolutely. You can customize how freshcaller data is recorded in mpservices. This includes choosing which data fields go into which fields of mpservices, setting up custom formats, and filtering out unwanted information.

The data sync between freshcaller and mpservices typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.