Connect Freshchat Classic and Keka to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshchat Classic
Choose an Action
Automatically do this!
Add New Employee
Search Employee by Email
Update Employee Details
Deactivate Employee
Employee Salary Details
Get all employee
Attendance Regularization
Enable Integrations or automations with these events of Freshchat Classic and Keka
Enable Integrations or automations with these events of Freshchat Classic and Keka
Actions
Create a User
Add a new user to Freshchat.
Search a User
Find and get details of all users who meet your search criteria.
Create a Conversation
Start a new chat thread.
Search User
Search a user.
Add New Employee
Adds a new employee to the Keka HR system.
Search Employee by Email
Search for an employee using their email address to retrieve their details.
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Frequently Asked Questions
To start, connect both your Freshchat Classic and Keka accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in Keka (or vice versa).
Absolutely. You can customize how Freshchat Classic data is recorded in Keka. This includes choosing which data fields go into which fields of Keka, setting up custom formats, and filtering out unwanted information.
The data sync between Freshchat Classic and Keka typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshchat Classic and Keka. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
Learn MoreAbout Keka
Keka is a comprehensive HR and payroll management platform designed to streamline and automate various human resource processes. It offers features such as employee management, attendance tracking, leave management, payroll processing, and performance evaluation, making it an essential tool for businesses looking to enhance their HR operations.
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