Connect Freshchat Classic and Keka to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshchat Classic
Choose an Action
Automatically do this!
Get an Employee
Search Employee by Email
Deactivate Employee
Get All Exitreasons
Get all Leave Types
Employee Salary Details
Get Employee Documents
Get All Document Types
Get User Attendance
List all Employees
Attendance Regularization
Create Leave Request
Update Employee Personal Details
Create Employee
Get all Leave Balances
Get All Departments
Get All Job Titles
Get All Locations
List All Group Types
List All Groups
List All Capture Schemes
Get Review Group List
Get Time Frame List
Get all Leave Requests for a User
Gets review cycle list
Get Employee Review List
Get Holidays List
Get All Currencies
Get All Noticeperiods
Get All Contingent Types
Get Employee Document Attachment Download Url
List all Leave Plans
List all shift policies
List all trackingpolicies
List all weeklyoff policies
List all holidays Calendar
List all employee Salaries
List all Salary Components
List all Pay Groups
List All Pay Cycles
Get Pay Register
Get all Pay Batches
List all Batch Payments
List all Pay Bands
List all Pay Grades
List all Employee FnF Details
List all Bonus Types
Get financial details for all employees
List all Salary Structures
Get employee form 16
List all Banks
Get Attachment Download Url
Get all clients
List Client Invoices
List Taxes
List Tax Groups
List Projects
List Employee Expenses
List Expense Policies
Ready to use Freshchat Classic and Keka automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Employee Added
Triggered when a new employee is added to Keka.
Do thisActions
Action is the task that follows automatically within your Freshchat Classic integrations.
Create a User
Add a new user to Freshchat.
Search Users
Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.
Create a conversation
Creates a new conversation.
Search User
Search a user.
Get an Employee
Retrieve an employee's full profile from Keka using their Employee ID.
Search Employee by Email
Search for an employee using their email address to retrieve their details.
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Frequently Asked Questions
To start, connect both your Freshchat Classic and Keka accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in Keka (or vice versa).
Absolutely. You can customize how Freshchat Classic data is recorded in Keka. This includes choosing which data fields go into which fields of Keka, setting up custom formats, and filtering out unwanted information.
The data sync between Freshchat Classic and Keka typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshchat Classic and Keka. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
Learn MoreAbout Keka
Keka is a comprehensive HR and payroll management platform designed to streamline and automate various human resource processes. It offers features such as employee management, attendance tracking, leave management, payroll processing, and performance evaluation, making it an essential tool for businesses looking to enhance their HR operations.
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