Integrations Freshchat Classic SocialKit
Freshchat Classic + SocialKit

Connect Freshchat Classic and SocialKit to Build Intelligent Automations

Choose a Trigger

Freshchat Classic

When this happens...

Choose an Action

SocialKit

Automatically do this!

Enable Integrations or automations with these events of Freshchat Classic and SocialKit

Enable Integrations or automations with these events of Freshchat Classic and SocialKit

Actions

Create a User

Create a User

Add a new user to Freshchat.

Search Users

Search Users

Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.

Create a conversation

Create a conversation

Creates a new conversation.

Search User

Search User

Search a user.

Get YouTube Details

Get YouTube Details

Returns a video's title, channel info, views, likes, and comment count for a given YouTube URL.

Get YouTube Summary

Get YouTube Summary

Generate a concise summary of the video's content from a provided YouTube URL.

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Frequently Asked Questions

How do I start an integration between Freshchat Classic and SocialKit?

To start, connect both your Freshchat Classic and SocialKit accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in SocialKit (or vice versa).

Can we customize how data from Freshchat Classic is recorded in SocialKit?

Absolutely. You can customize how Freshchat Classic data is recorded in SocialKit. This includes choosing which data fields go into which fields of SocialKit, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshchat Classic and SocialKit?

The data sync between Freshchat Classic and SocialKit typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshchat Classic to SocialKit?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshchat Classic and SocialKit?

Yes, you can set conditional logic to control the flow of data between Freshchat Classic and SocialKit. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshchat Classic

About Freshchat Classic

Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.

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SocialKit

About SocialKit

SocialKit is a comprehensive platform designed to enhance your social media management and marketing efforts. With tools for scheduling, analytics, and content creation, it streamlines your social media strategy and boosts engagement.

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