Connect Freshdesk and Apollo
Integrate Freshdesk with Apollo to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Update Ticket in Freshdesk when When a new contact is created in Apollo in Apollo
Create a Forum in Freshdesk when When a new contact is created in Apollo in Apollo
Add Notes to a Tickets in Freshdesk when When a new contact is created in Apollo in Apollo
Find a Contact by Email in Freshdesk when When a new contact is created in Apollo in Apollo
Create a Ticket in Freshdesk when When a new contact is created in Apollo in Apollo
Popular Freshdesk + Apollo flows
Start from a real workflow other teams are already running.
Choose a trigger
Freshdesk
When this happens...
New Ticket
New Contact
Choose an action
Apollo
Automatically do this!
Create Account
Create Contact
Create Deal
Create Task
Update Account
Search Contacts
Update Contact
Update Deal
Search People by Email
Get Company Details
List All Deals
Search Email Sequences
Add Contacts to Sequence
Remove Contacts From Sequence
Search Accounts
Update Ticket in Freshdesk when When a new contact is created in Apollo in Apollo
Use this flowCreate a Forum in Freshdesk when When a new contact is created in Apollo in Apollo
Use this flowAdd Notes to a Tickets in Freshdesk when When a new contact is created in Apollo in Apollo
Use this flowFind a Contact by Email in Freshdesk when When a new contact is created in Apollo in Apollo
Use this flowCreate a Ticket in Freshdesk when When a new contact is created in Apollo in Apollo
Use this flowCreate a Company in Freshdesk when When a new contact is created in Apollo in Apollo
Use this flowCreate a Forum Topic in Freshdesk when When a new contact is created in Apollo in Apollo
Use this flowCreate Forum Category in Freshdesk when When a new contact is created in Apollo in Apollo
Use this flowCreate Account in Apollo when New Ticket in Freshdesk
Use this flowCreate Deal in Apollo when New Ticket in Freshdesk
Use this flowSupported Triggers & Actions
Everything you can automate between Freshdesk and Apollo.
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Trigger when a new ticket created.
New Contact
Trigger when a new contect is cteated.
When a new account is created in Apollo
Runs the workflow automatically whenever a new account is created in Apollo.
When a new contact is created in Apollo
Runs the workflow automatically whenever a new contact is created in Apollo.
When an existing contact is updated
Runs the workflow automatically whenever an existing contact is updated.
Do thisActions
Action is the task that follows automatically within your Freshdesk integrations.
Create a Contact
Creates a new contact
Create a Company
Creates a new company
Create Forum Category
Create a new forum category
Create a Forum
Creates a new forum.
Create a Forum Topic
Creates a new forum topic
Add Notes to a Tickets
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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Step-by-step video tutorials to help you connect apps, automate workflows, and save time.
Learn how to automate Freshdesk and Apollo workflows.
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About Freshdesk
Freshdesk is a cloud-based customer service software that provides helpdesk support with all smart automations to get things done faster. It offers ticketing, automation, reporting, and collaboration features to streamline support processes and improve customer engagement.
Learn moreSimilar apps
About Apollo
Apollo is a unified engagement platform that is the foundation for your entire end-to-end sales strategy. Teams get access to a database of over 200 million contacts, as well as a host of different engagement and analytics tools.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Freshdesk and Apollo accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Freshdesk and Apollo as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Apollo. No coding required.
Yes. You can set up a workflow where Freshdesk triggers actions in Apollo, and a separate workflow where Apollo triggers actions in Freshdesk. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Freshdesk and Apollo. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Freshdesk and Apollo integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
