Connect Freshservice and viaSocket Table to Build Intelligent Automations
Ready to use Freshservice and viaSocket Table automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New records created
Get rows from the selected table that were created within the past N minutes (as specified by scheduledTime).
New records updated
Fetch rows from the selected table that were created or updated within the last specified minutes (default 15).
Column Update Event
Triggers when a value is updated in a selected column.
New records Updated or Created
Fetch rows from the selected table that were created or updated within the recent time window (default: last 15 minutes).
New Row Created
Triggers when a new row is created in your Table.
Record Updated
Triggers when an existing record is updated in your Table.
Do thisActions
Action is the task that follows automatically within your Freshservice integrations.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Create a Row
Insert a new record into the selected table using the provided field values.
Update row
Update one or more fields on a specific table row.
List all records
Retrieve rows from a selected table. Optionally filter results by specifying a column and value.
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Frequently Asked Questions
To start, connect both your Freshservice and viaSocket Table accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in viaSocket Table (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in viaSocket Table. This includes choosing which data fields go into which fields of viaSocket Table, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and viaSocket Table typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and viaSocket Table. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout viaSocket Table
Dbdash is a comprehensive dashboard application designed to provide insights and analytics for your database. It enables users to visualize data and track key performance indicators effectively.
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