Connect Frill and LiveAgent to Build Intelligent Automations
Choose a Trigger
When this happens...
New Idea Created
Choose an Action
Automatically do this!
List Customers
List Conversations
Add New Customer
Add Customer to Group
Remove Customer From Group
List Companies
List Customers Groups
List Departments
List Knowledgebases
List Tags
List Widgets
Ready to use Frill and LiveAgent automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Idea Created
Runs when a new idea is created.
New Customer
Triggers when a new customer is added.
Do thisActions
Action is the task that follows automatically within your Frill integrations.
Create Idea
Create a new idea on Frill, assign an author, add categories, and optionally mark it as a bug.
Update Idea
Updates an existing idea in Frill with new title, description, category, status, and display options.
Find Idea
Finds an idea by its ID or slug.
Add Follower
Creates a new follower in Frill, for example an author or a user.
List All Ideas
Fetches all ideas from your Frill account and returns them in a single list.
List Followers
Gets all followers from your Frill account so you can use them in your workflow.
Know More About Frill and Liveagent Integrations
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What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
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What are Webhooks - Definition, Working, Usage & Examples | A Complete Guide
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Frequently Asked Questions
To start, connect both your Frill and LiveAgent accounts to viaSocket. Once connected, you can set up a workflow where an event in Frill triggers actions in LiveAgent (or vice versa).
Absolutely. You can customize how Frill data is recorded in LiveAgent. This includes choosing which data fields go into which fields of LiveAgent, setting up custom formats, and filtering out unwanted information.
The data sync between Frill and LiveAgent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Frill and LiveAgent. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Frill
Frill lets you collect customer feedback, communicate a public roadmap and announce new features.
Learn MoreAbout LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn More
