Connect Frill and Userback
Integrate Frill with Userback to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List Feedback from Userback when New Idea Is Added to Frill
List Projects in Userback when New Idea Is Added to Frill
Create a Feedback in Userback when New Idea Is Added to Frill
List Comments from a Feedback from Userback when New Idea Is Added to Frill
List Members from Userback when New Idea Is Added to Frill
Popular Frill + Userback flows
Start from a real workflow other teams are already running.
Choose a trigger
Frill
When this happens...
New Idea Is Added
New Comment on Idea
When a new announcement is published
When a new vote is added to an idea
Choose an action
Userback
Automatically do this!
List Feedback
List Projects
Create a Feedback
List Comments from a Feedback
List Members
List SessionRecordings
List Feedback from Userback when New Idea Is Added to Frill
Use this flowList Projects in Userback when New Idea Is Added to Frill
Use this flowCreate a Feedback in Userback when New Idea Is Added to Frill
Use this flowList Comments from a Feedback from Userback when New Idea Is Added to Frill
Use this flowList Members from Userback when New Idea Is Added to Frill
Use this flowList SessionRecordings in Userback when New Idea Is Added to Frill
Use this flowList Feedback from Userback when New Comment on Idea in Frill
Use this flowList Projects in Userback when New Comment on Idea in Frill
Use this flowCreate a Feedback in Userback when New Comment on Idea in Frill
Use this flowList Comments from a Feedback from Userback when New Comment on Idea in Frill
Use this flowSupported Triggers & Actions
Everything you can automate between Frill and Userback.
When this happensTriggers
A trigger is an event that starts a workflow.
New Idea Is Added
Runs when new idea is added
New Comment on Idea
Update transfer option code for Frill New Comment on Idea trigger
When a new announcement is published
Runs the workflow automatically whenever a new announcement is published in your Frill account.
When a new vote is added to an idea
Runs the workflow automatically whenever a new vote is added to an idea in Frill. The trigger can be limited to a specific idea if desired.
New Feedback
Triggered when a new feedback is submitted in Userback.
Do thisActions
Action is the task that follows automatically within your Frill integrations.
Create Idea
Create idea (author, topics)
Update Idea
Update an idea's title, description, category, status, and display settings.
Find Idea
Find an idea by its ID or slug.
Add Follower
Create a new follower in Frill
List Ideas
Retrieve ideas from your Frill account, optionally filtering by name, sorting, limiting results, and selecting fields.
List Followers
Retrieve all Frill followers
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Frill
Frill is a customer feedback platform that helps teams collect feature requests, manage public roadmaps, publish announcements, and gather surveys to prioritize product decisions.
Learn moreSimilar apps
About Userback
Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Frill and Userback accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Frill and Userback as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Userback. No coding required.
Yes. You can set up a workflow where Frill triggers actions in Userback, and a separate workflow where Userback triggers actions in Frill. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Frill and Userback. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Frill and Userback integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
