To start, connect both your frontlead and ServiceNow accounts to viaSocket. Once connected, you can set up a workflow where an event in frontlead triggers actions in ServiceNow (or vice versa).

Absolutely. You can customize how frontlead data is recorded in ServiceNow. This includes choosing which data fields go into which fields of ServiceNow, setting up custom formats, and filtering out unwanted information.

The data sync between frontlead and ServiceNow typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.