To start, connect both your function and ticketio accounts to viaSocket. Once connected, you can set up a workflow where an event in function triggers actions in ticketio (or vice versa).

Absolutely. You can customize how function data is recorded in ticketio. This includes choosing which data fields go into which fields of ticketio, setting up custom formats, and filtering out unwanted information.

The data sync between function and ticketio typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.