
When this happens...
Contact Updated
Contact Created
Case Created
Case Updated
Case Closed
Department Added
Rep Added
Rep Updated
Department Update

Automatically do this!
Set or Remove Shared Link Password
Delete File
Create Shared Link
Delete Folder
Create Folder
List Dropbox Folder Contents
Search
Upload File by URL
Get Dropbox File Download Link
Download Document
Copy File
Create Text File
Move File
Rename file
Create or Append to Text File
List all files
Set Shared Link Download Permission
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a contact is updated in FuseDesk
Triggers when a contact is created in FuseDesk
Triggers when a new FuseDesk case is created.
Triggers when a new FuseDesk case is updated.
Triggers when a FuseDesk case has been resolved and marked as Closed
Triggers when a Department is Added.
Action is the task that follows automatically within your FuseDesk integrations.
Creates a Contact
Create a new FuseDesk Case
Updates a Contact
Updated an existing FuseDesk Case.
Finds a Contact Optionally, create a contact if none are found.
Gets all case.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your FuseDesk and Dropbox accounts to viaSocket. Once connected, you can set up a workflow where an event in FuseDesk triggers actions in Dropbox (or vice versa).
Absolutely. You can customize how FuseDesk data is recorded in Dropbox. This includes choosing which data fields go into which fields of Dropbox, setting up custom formats, and filtering out unwanted information.
The data sync between FuseDesk and Dropbox typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between FuseDesk and Dropbox. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
FuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.
Learn MoreDropbox is a file hosting service that offers cloud storage, file synchronization, personal cloud, and client software. It enables users to create a special folder on their computers, which Dropbox then synchronizes so that it appears to be the same folder regardless of the device used to view it. Files placed in this folder are also accessible through the Dropbox website and mobile apps.
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