Connect gate and LiveAgent to Build Intelligent Automations

Choose a Trigger

gate

When this happens...

Choose an Action

LiveAgent

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Gate Status Changed

Gate Status Changed

Triggered when the status of a gate entry is updated.

manual

manual

New Customer

New Customer

Triggers when a new customer is added.

Request a new Trigger for gate

Do thisActions

Action is the task that follows automatically within your gate integrations.

List Customers

List Customers

Get details of all customers.

List Conversations

List Conversations

Get details of all conversations.

Add New Customer

Add New Customer

Add new customer in LiveAgent.

Add Customer to Group

Add Customer to Group

Add a customer to an existing group.

Remove Customer From Group

Remove Customer From Group

Removes customer form a particular group.

List Companies

List Companies

Retrieve list of companies

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Frequently Asked Questions

How do I start an integration between gate and LiveAgent?

To start, connect both your gate and LiveAgent accounts to viaSocket. Once connected, you can set up a workflow where an event in gate triggers actions in LiveAgent (or vice versa).

Can we customize how data from gate is recorded in LiveAgent?

Absolutely. You can customize how gate data is recorded in LiveAgent. This includes choosing which data fields go into which fields of LiveAgent, setting up custom formats, and filtering out unwanted information.

How often does the data sync between gate and LiveAgent?

The data sync between gate and LiveAgent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from gate to LiveAgent?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between gate and LiveAgent?

Yes, you can set conditional logic to control the flow of data between gate and LiveAgent. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

gate

About gate

Cody is an AI-powered tool designed to assist businesses in automating tasks, improving productivity, and enhancing decision-making processes. It leverages artificial intelligence to provide insights, automate workflows, and facilitate seamless communication within organizations.

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LiveAgent

About LiveAgent

LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.

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