Connect Getform and Gorgias to Build Intelligent Automations

Choose a Trigger

Getform

When this happens...

Choose an Action

Gorgias

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New form submission

New form submission

Trigger when New form submission

New Ticket

New Ticket

Triggers when a new support ticket is created.

Request a new Trigger for Getform

Do thisActions

Action is the task that follows automatically within your Getform integrations.

Create Gorgias ticket

Create Gorgias ticket

Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.

Create customer

Create customer

Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.

Update Customer

Update Customer

Update a customer's name, email, language, timezone, or contact channel using their customer ID.

Delete Customer

Delete Customer

Remove a customer from Gorgias using their customer ID.

Add message to ticket

Add message to ticket

Add a message to the selected Gorgias ticket so it appears in the ticket conversation.

Create User

Create User

Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.

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Frequently Asked Questions

How do I start an integration between Getform and Gorgias?

To start, connect both your Getform and Gorgias accounts to viaSocket. Once connected, you can set up a workflow where an event in Getform triggers actions in Gorgias (or vice versa).

Can we customize how data from Getform is recorded in Gorgias?

Absolutely. You can customize how Getform data is recorded in Gorgias. This includes choosing which data fields go into which fields of Gorgias, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Getform and Gorgias?

The data sync between Getform and Gorgias typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Getform to Gorgias?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Getform and Gorgias?

Yes, you can set conditional logic to control the flow of data between Getform and Gorgias. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Getform

About Getform

Getform is a form backend management tool that lets you handle your web forms & submissions easily

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Gorgias

About Gorgias

Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.

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