Connect GitLab and Zendesk Chat to Build Intelligent Automations
Choose a Trigger
When this happens...
New Commit
Merge Request Review Request
New Job Event
New Issue Comment
New Project Merge Request Event
New Project Issue Event
New Merge Request Comment
New Commit Comment
New Code Snippet Comment
New Group Issue Event
New Group Merge Request Event
Choose an Action
Automatically do this!
- Request a new Action for Zendesk Chat
Enable Integrations or automations with these events of GitLab and Zendesk Chat
Enable Integrations or automations with these events of GitLab and Zendesk Chat
Triggers
New Commit
Triggers when a commit is made on a specified project.
Merge Request Review Request
Triggers when you are requested to review a merge request.
New Job Event
Trigger for a specified job event in a project.
New Issue Comment
Triggers when a new comment is made on an issue in the selected project.
New Project Merge Request Event
Triggers on an open, merge, or close merge request event.
New Project Issue Event
Triggers on project issue event. e.g. when an issue is opened, closed or updated.
Actions
Find Project Merge Requests
Find merge request for a project.
Find All Merge Requests
Finds all Merge Requests that the authenticated user has access to.
Create a Commit
Creates a new commit. Supports creating or updating a file.
Create Merge Request
Creates a new merge request.
Create a Branch
Creates a new branch.
Add a Note to Merge Request
Adds a new note to merge request.
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Frequently Asked Questions
To start, connect both your GitLab and Zendesk Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in GitLab triggers actions in Zendesk Chat (or vice versa).
Absolutely. You can customize how GitLab data is recorded in Zendesk Chat. This includes choosing which data fields go into which fields of Zendesk Chat, setting up custom formats, and filtering out unwanted information.
The data sync between GitLab and Zendesk Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between GitLab and Zendesk Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About GitLab
GitLab is a comprehensive DevOps platform that provides source code management, CI/CD pipelines, and project management tools, enabling teams to collaborate efficiently on software development projects.
Learn MoreAbout Zendesk Chat
Zendesk Chat is a powerful tool designed to enhance customer support by providing real-time chat capabilities. It allows businesses to engage with their customers instantly, improving customer satisfaction and support efficiency.
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