Connect Google Chat and Zoho CRM to Build Intelligent Automations

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Google Chat

When this happens...

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Zoho CRM

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Message

New Message

Trigger when a new message received/sent in google chat space.

New Lead

New Lead

Triggers when a new lead is created.

New Contact

New Contact

Triggers when a new contact is created.

New Account

New Account

Triggers when a new account is created.

New Deals

New Deals

Triggers when a new deal is created.

New Task

New Task

Triggers when a new task is created.

Do thisActions

Action is the task that follows automatically within your Google Chat integrations.

Send Message

Send Message

Sends a message to a specified Google Chat space.

Create a Card Message

Create a Card Message

create a card message to a specified Google Chat space.

List all Messages

List all Messages

Retrieve a list of messages .

Update a lead

Update a lead

Update an existing lead by Email, Mobile and ID.

Create a Note

Create a Note

Create a note in the selected module

Create a lead

Create a lead

Creates a new lead

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Frequently Asked Questions

How do I start an integration between Google Chat and Zoho CRM?

To start, connect both your Google Chat and Zoho CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in Google Chat triggers actions in Zoho CRM (or vice versa).

Can we customize how data from Google Chat is recorded in Zoho CRM?

Absolutely. You can customize how Google Chat data is recorded in Zoho CRM. This includes choosing which data fields go into which fields of Zoho CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Google Chat and Zoho CRM?

The data sync between Google Chat and Zoho CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Google Chat to Zoho CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Google Chat and Zoho CRM?

Yes, you can set conditional logic to control the flow of data between Google Chat and Zoho CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Google Chat

About Google Chat

Google Chat, bringing powerful features directly to your conversations. Whether you're working in a team, managing projects, or coordinating with clients, helps you stay organized, streamline communication, and boost productivity.

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Zoho CRM

About Zoho CRM

Zoho CRM is a robust, cloud-based customer relationship management (CRM) software designed to help businesses manage their sales, marketing, and customer support activities effectively. It provides a comprehensive suite of features aimed at improving customer interactions, streamlining processes, and enhancing overall productivity.

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