
When this happens...
New Ticket

Automatically do this!
Notify All Devices
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new support ticket is created.
Action is the task that follows automatically within your Gorgias integrations.
Creates a new ticket.
Sends a notification to all active devices

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Gorgias and Alerty accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in Alerty (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in Alerty. This includes choosing which data fields go into which fields of Alerty, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and Alerty typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and Alerty. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn MoreAlerty is a monitoring and alerting tool designed to notify users of important events or conditions in their applications or infrastructure. It provides real-time alerts based on specified criteria, helping teams respond quickly to potential issues.
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