Integrate Gorgias with Axonaut to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
Gorgias
When this happens...
New Ticket
Axonaut
Automatically do this!
Create Company
Create Quotation
Create Event
Create Task
Create Product
Create Employee
Create Expense
Create Invoice
Create Invoice Payment
Create Opportunity
Create Supplier
Create Ticket
Create Gorgias ticket in Gorgias when New Company in Axonaut
Use this flowCreate customer in Gorgias when New Company in Axonaut
Use this flowUpdate Customer in Gorgias when New Company in Axonaut
Use this flowDelete Customer in Gorgias when New Company in Axonaut
Use this flowAdd message to ticket in Gorgias ticket when New Company in Axonaut
Use this flowCreate User in Gorgias when New Company in Axonaut
Use this flowUpdate User in Gorgias when New Company in Axonaut
Use this flowDelete User in Gorgias when New Company in Axonaut
Use this flowCreate team in Gorgias when New Company in Axonaut
Use this flowUpdate Team in Gorgias when New Company in Axonaut
Use this flowEverything you can automate between Gorgias and Axonaut .
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new support ticket is created.
Trigger when New Company created.
Trugger when new Quotation is created.
Trigger when new Task created.
Triggers when a new Expense is created.
This action creates a new invoice.
Action is the task that follows automatically within your Gorgias integrations.
Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.
Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Remove a customer from Gorgias using their customer ID.
Add a message to the selected Gorgias ticket so it appears in the ticket conversation.
Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn moreAxonaut is a CRM and more: follow your customer from before the first contact, beginning at the marketing campaign, though negotiations, billing, bank reconciliation.
Learn moreSign up for a free viaSocket account, then authorize both your Gorgias and Axonaut accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Gorgias and Axonaut as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Axonaut . No coding required.
Yes. You can set up a workflow where Gorgias triggers actions in Axonaut , and a separate workflow where Axonaut triggers actions in Gorgias. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Gorgias and Axonaut . Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Gorgias and Axonaut integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.