Connect Gorgias and BigCommerce
Integrate Gorgias with BigCommerce to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Product in BigCommerce when New Ticket in Gorgias
Search or Create a Product in BigCommerce when New Ticket in Gorgias
Create Customer in BigCommerce when New Ticket in Gorgias
Create Customer Address in BigCommerce when New Ticket in Gorgias
Create Blog Post in Bigcommerce when New Ticket in Gorgias
Popular Gorgias + BigCommerce flows
Start from a real workflow other teams are already running.
Choose a trigger
Gorgias
When this happens...
New Ticket
Choose an action
BigCommerce
Automatically do this!
Create Product
Search or Create a Product
Create Customer
Create Customer Address
Create Blog Post
Search or Create a Customer Address
Search or Create a Customer
Update a Customer
Delete a Customer
Delete a Product
List Order Products
Create Product in BigCommerce when New Ticket in Gorgias
Use this flowSearch or Create a Product in BigCommerce when New Ticket in Gorgias
Use this flowCreate Customer in BigCommerce when New Ticket in Gorgias
Use this flowCreate Customer Address in BigCommerce when New Ticket in Gorgias
Use this flowCreate Blog Post in Bigcommerce when New Ticket in Gorgias
Use this flowSearch or Create a Customer Address in BigCommerce when New Ticket in Gorgias
Use this flowSearch or Create a Customer in BigCommerce when New Ticket in Gorgias
Use this flowUpdate a Customer in BigCommerce when New Ticket in Gorgias
Use this flowDelete a Customer in Bigcommerce when New Ticket in Gorgias
Use this flowDelete a Product from BigCommerce when New Ticket in Gorgias
Use this flowSupported Triggers & Actions
Everything you can automate between Gorgias and BigCommerce.
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a new support ticket is created.
Customer Created
Triggers when an new customer is created.
Customer Updated
Triggers when a customer is updated.
Customer Address Created
Triggers when a new customer is created.
Shipment Created
Triggers when a new shipment is created.
Cart Created
Triggers when a new cart is created.
Do thisActions
Action is the task that follows automatically within your Gorgias integrations.
Create Gorgias ticket
Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.
Create customer
Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.
Update Customer
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Delete Customer
Remove a customer from Gorgias using their customer ID.
Add message to ticket
Add a message to the selected Gorgias ticket so it appears in the ticket conversation.
Create User
Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
Trusted by Thousands. Recognized by the Best.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
From idea to automation.
AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Learn More About Automation
How viaSocket Works | A Complete Guide
Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.
5 Simple Automation Hacks to Make Your Team Free
Five practical automation hacks to cut repetitive tasks and boost productivity using viaSocket, covering lead generation, onboarding, accounting, support, and HR.
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.
What are Webhooks - Definition, Working, Usage & Examples | A Complete Guide
Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
viaSocket Support
We're here to help
Instant answers
AI assistant available 24/7
Expert support
Connect with our specialists
Trusted & secure
Your data is safe with us
Start automating Gorgias and BigCommerce free
No credit card required. Set up your first workflow in minutes.
About Gorgias
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn moreSimilar apps
About BigCommerce
BigCommerce is a leading eCommerce platform that provides businesses with the tools to create and manage their online stores. It offers a comprehensive suite of features including customizable templates, secure payment gateways, and robust analytics to help businesses grow their online presence and sales.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Gorgias and BigCommerce accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Gorgias and BigCommerce as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach BigCommerce. No coding required.
Yes. You can set up a workflow where Gorgias triggers actions in BigCommerce, and a separate workflow where BigCommerce triggers actions in Gorgias. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Gorgias and BigCommerce. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Gorgias and BigCommerce integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
