Connect Gorgias and Birst to Build Intelligent Automations

Choose a Trigger

Gorgias

When this happens...

Choose an Action

Birst

Automatically do this!

Enable Integrations or automations with these events of Gorgias and Birst

Enable Integrations or automations with these events of Gorgias and Birst

Triggers

New Ticket

New Ticket

Triggers when a new support ticket is created.

Request a new Trigger for Gorgias

Actions

Create Ticket

Create Ticket

Creates a new ticket.

Request a new Action for Gorgias

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Frequently Asked Questions

How do I start an integration between Gorgias and Birst?

To start, connect both your Gorgias and Birst accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in Birst (or vice versa).

Can we customize how data from Gorgias is recorded in Birst?

Absolutely. You can customize how Gorgias data is recorded in Birst. This includes choosing which data fields go into which fields of Birst, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Gorgias and Birst?

The data sync between Gorgias and Birst typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Gorgias to Birst?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Gorgias and Birst?

Yes, you can set conditional logic to control the flow of data between Gorgias and Birst. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Gorgias

About Gorgias

Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.

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Birst

About Birst

Birst is a cloud-based business intelligence and analytics platform that helps organizations make data-driven decisions. It provides tools for data discovery, visualization, and reporting, enabling users to transform raw data into actionable insights. Birst's platform is designed to be user-friendly, allowing both technical and non-technical users to access and analyze data efficiently.

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