
When this happens...
New Ticket

Automatically do this!
Get all Workspaces
List all Owners of a Workspace
Get all Taxes
Get all Currencies
Get all Customers
Get all Invoices
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new support ticket is created.
Triggers when a new invoice in created.
Triggers when a new customer is added.
Triggers when a new lead is added
Triggers when a new proposal is created.
Action is the task that follows automatically within your Gorgias integrations.
Creates a new ticket.
Get list of all existing workspaces.
Get list of all existing owners of a workspace.
Get list of all existing taxes in a workspace.
Get list of all existing currencies in a workspace.
Get list of all existing customers in a workspace.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Gorgias and Clientjoy accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in Clientjoy (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in Clientjoy. This includes choosing which data fields go into which fields of Clientjoy, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and Clientjoy typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and Clientjoy. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn MoreAgencyjoy applications include client onboarding, project management, invoicing, and communication tools. It enables efficient organization, enhancing client relationships, and optimizing workflows, thereby helping agencies deliver better services and improve overall productivity in the digital marketing and creative sectors.
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