
When this happens...
New Ticket

Automatically do this!
Find Project
Update a Client
Delete a Client
Create Client
Find Client
Find Task
Create a Project
Create a Task
Find Tag
Create a Tag
Find Time Entry
Create a Time Entry
Find Running Timer
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new support ticket is created.
Action is the task that follows automatically within your Gorgias integrations.
Creates a new ticket.
Find a Project in a workspace.
Update your Client here
Delete a Client
Create a new client
Find a Client in Workspace.

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To start, connect both your Gorgias and Clockify accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in Clockify (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in Clockify. This includes choosing which data fields go into which fields of Clockify, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and Clockify typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and Clockify. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn MoreClockify, a time tracking and timesheet application, enables project-based work hour tracking for unlimited users at no cost.
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