Connect Gorgias and Cohere AI to Build Intelligent Automations
Choose a Trigger
When this happens...
New Ticket
Choose an Action
Automatically do this!
Tokenize Text
Detokenize Text
Embed Text
Use the Built-in Integrations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a new support ticket is created.
Do thisActions
Action is the task that follows automatically within your Gorgias integrations.
Create Ticket
Creates a new ticket.
Tokenize Text
Splits input text into smaller units called tokens.
Detokenize Text
This endpoint converts code tokens that use byte-pair encoding into normal text.
Embed Text
This endpoint generates text embeddings, numerical lists that represent text meaning.
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Frequently Asked Questions
To start, connect both your Gorgias and Cohere AI accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in Cohere AI (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in Cohere AI. This includes choosing which data fields go into which fields of Cohere AI, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and Cohere AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and Cohere AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Gorgias
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn MoreAbout Cohere AI
Cohere AI offers cutting-edge natural language processing solutions, enabling developers to integrate advanced AI-powered text understanding and generation into their applications.
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