Connect Gorgias and Coupontools
Integrate Gorgias with Coupontools to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Coupon by Email in Coupontools when New Ticket in Gorgias
Create Subaccount in Coupontools when New Ticket in Gorgias
Create Directory User in Coupontools when New Ticket in Gorgias
Create a Single Use Session for a coupon in Coupontools when New Ticket in Gorgias
Change Status Directory User in Coupontools when New Ticket in Gorgias
Popular Gorgias + Coupontools flows
Start from a real workflow other teams are already running.
Choose a trigger
Gorgias
When this happens...
New Ticket
Choose an action
Coupontools
Automatically do this!
Send Coupon by Email
Create Subaccount
Create Directory User
Create a Single Use Session for a coupon
Change Status Directory User
Send Coupon by SMS
Send Coupon by Email in Coupontools when New Ticket in Gorgias
Use this flowCreate Subaccount in Coupontools when New Ticket in Gorgias
Use this flowCreate Directory User in Coupontools when New Ticket in Gorgias
Use this flowCreate a Single Use Session for a coupon in Coupontools when New Ticket in Gorgias
Use this flowChange Status Directory User in Coupontools when New Ticket in Gorgias
Use this flowSend Coupon by SMS using Coupontools when New Ticket in Gorgias
Use this flowCreate Gorgias ticket in Gorgias when New Coupon Claim in Coupontools
Use this flowCreate customer in Gorgias when New Coupon Claim in Coupontools
Use this flowUpdate Customer in Gorgias when New Coupon Claim in Coupontools
Use this flowDelete Customer in Gorgias when New Coupon Claim in Coupontools
Use this flowSupported Triggers & Actions
Everything you can automate between Gorgias and Coupontools.
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a new support ticket is created.
New Coupon Claim
Triggers when a coupon has a new claim
New Coupon Validation
Triggers when a coupon has a new validation
New Directory Registration
Triggers when a new user appears in a directory
Do thisActions
Action is the task that follows automatically within your Gorgias integrations.
Create Gorgias ticket
Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.
Create customer
Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.
Update Customer
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Delete Customer
Remove a customer from Gorgias using their customer ID.
Add message to ticket
Add a message to the selected Gorgias ticket so it appears in the ticket conversation.
Create User
Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Gorgias
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn moreSimilar apps
About Coupontools
Coupontools is a powerful platform designed to create, distribute, and track digital coupons and vouchers. It offers businesses an efficient way to engage customers, boost sales, and enhance marketing campaigns through customizable and interactive coupon solutions.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Gorgias and Coupontools accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Gorgias and Coupontools as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Coupontools. No coding required.
Yes. You can set up a workflow where Gorgias triggers actions in Coupontools, and a separate workflow where Coupontools triggers actions in Gorgias. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Gorgias and Coupontools. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Gorgias and Coupontools integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
