
When this happens...
New Ticket

Automatically do this!
Create Registration for Webinar
List Events
Ping via Headers
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new support ticket is created.
Action is the task that follows automatically within your Gorgias integrations.
Creates a new ticket.
Registers a new attendee for an upcoming webinar event.
List all Events.
Ping via Headers.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Gorgias and Demio accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in Demio (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in Demio. This includes choosing which data fields go into which fields of Demio, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and Demio typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and Demio. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn MoreDemio provides a simple platform for hosting webinars and online events, focusing on ease of use and engagement with powerful analytics and integration features.
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