Integrate Gorgias with Domo to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
Gorgias
When this happens...
New Ticket
Domo
Automatically do this!
Create DataSet
Create List
Update List
Create Group
Create Project
Update Project
List Projects
Create User
Create DataSet in Domo when New Ticket in Gorgias
Use this flowCreate List in Domo when New Ticket in Gorgias
Use this flowUpdate List in Domo when New Ticket in Gorgias
Use this flowCreate Group in Domo when New Ticket in Gorgias
Use this flowCreate Project in Domo when New Ticket in Gorgias
Use this flowUpdate Project in Domo when New Ticket in Gorgias
Use this flowList Projects from Domo when New Ticket in Gorgias
Use this flowCreate User in Domo when New Ticket in Gorgias
Use this flowCreate Gorgias ticket in Gorgias when New DataSet Is Created in Domo
Use this flowCreate customer in Gorgias when New DataSet Is Created in Domo
Use this flowEverything you can automate between Gorgias and Domo.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new support ticket is created.
Runs when new DataSet is created
Runs when a new card is created in Domo.
Runs when a new task is created.
Runs when a new project is created.
Action is the task that follows automatically within your Gorgias integrations.
Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.
Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Remove a customer from Gorgias using their customer ID.
Add a message to the selected Gorgias ticket so it appears in the ticket conversation.
Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn moreDomo is a cloud-based business intelligence platform that provides data visualization, analytics, and reporting tools to help organizations make data-driven decisions.
Learn moreSign up for a free viaSocket account, then authorize both your Gorgias and Domo accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Gorgias and Domo as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Domo. No coding required.
Yes. You can set up a workflow where Gorgias triggers actions in Domo, and a separate workflow where Domo triggers actions in Gorgias. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Gorgias and Domo. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Gorgias and Domo integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.