
When this happens...
New Ticket

Automatically do this!
List all Folders
Create a Folder
Update a folder
Delete a Folder
Create Tag
Create Activity
List all Activities
Update Activity
Delete Activity
Get All Tags and Mentions
Update Tag
Delete Tag
Create Mention
Update Mention
Delete Mention
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new support ticket is created.
Triggers when an activity is created.
Triggers when an activity is deleted.
Triggers when an activity is updated.
Triggers when a folder is created.
Triggers when a folder is updated.
Action is the task that follows automatically within your Gorgias integrations.
Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.
Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Remove a customer from Gorgias using their customer ID.
Add a message to the selected Gorgias ticket so it appears in the ticket conversation.
Add a new user to Gorgias with an email and role, and set optional language, country, and timezone.

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To start, connect both your Gorgias and EARLY accounts to viaSocket. Once connected, you can set up a workflow where an event in Gorgias triggers actions in EARLY (or vice versa).
Absolutely. You can customize how Gorgias data is recorded in EARLY. This includes choosing which data fields go into which fields of EARLY, setting up custom formats, and filtering out unwanted information.
The data sync between Gorgias and EARLY typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Gorgias and EARLY. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn MoreEARLY is a cutting-edge platform designed to enhance productivity and streamline project management for teams and individuals. With its intuitive interface and robust features, EARLY helps users efficiently manage tasks, collaborate with team members, and track project progress in real-time. Ideal for businesses and freelancers looking to optimize their workflow and achieve their goals more effectively.
Learn More